Versapay Status

All Systems Operational

About This Site

Welcome to Versapay's Statuspage!

We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.

Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.

Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!

ERP Payments for NetSuite Operational

Product Operational

Customer Portal Operational

eCommerce Operational

NetSuite Hosted Payment Pages Operational

ERP Payments for Microsoft Dynamics Operational

Product Operational

Customer Portal Operational

eCommerce Operational

ERP Payments for Sage Intacct Operational

Product Operational

Customer Portal Operational

eCommerce Operational

Collaborative AR (formerly ARC) Operational

Platform Operational

Mobile Customer Portal Operational

Invoice Print & Mail Operational

Single Sign-On Operational

Payment Services Operational

Support Portal Operational

Cash Application (formerly DadePay) Operational

Platform Operational

Mobile AR Operational

Mobile PayNow Operational

Remote Capture Operational

Single Sign-On Operational

Support Portal Operational

Connectors Operational

ERP Connector for NetSuite Operational

ERP Connector for Microsoft Dynamics 365 Operational

ERP Connector for Sage Intacct Operational

ERP Connector for MRI Operational

General ERP Connectors Operational

Cash Application Connector Operational

AP Portal Connector Operational

Payments Operational

Versapay Payment Gateway (TPro4) Operational

TPro3 Payment Gateway Operational

Third-Party Payment Gateways & Processors Operational

PayPort Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

Investigating Payment Issue with Collaborative AR

Resolved - This incident has been resolved.
Oct 3, 11:15 EDT

Monitoring - We have validated that the fix has resolved the issue. We will continue to monitor the situation to ensure there are no lingering issues.
Oct 3, 11:02 EDT

Identified - We’re experiencing a potential issue with C-AR. We are seeing a small percentage of errors with payments made in Collaborative AR since last night. The team has rolled out a fix, and will continue to monitor to ensure payments are no longer seeing issues. We'll provide an update as soon as more information becomes available.
Oct 3, 10:44 EDT

Oct 2, 2025

CashApp performance Issues

Resolved - We have been stable for over a week now. We will continue to focus efforts on performance and efficiency for Cash Application in an ongoing basis. We appreciate your patience during the incident last week.
Oct 2, 10:44 EDT

Update - Overall performance has stabilized. We will continue to monitor for outliers and edge cases that may still be impacted. Further adjustments will be made as needed to ensure consistent reliability.
Sep 25, 11:33 EDT

Update - Yesterday's changes led to noticeable improvements in response times. Overall performance has stabilized. We will continue to monitor for outliers and edge cases that may still be impacted. Further adjustments will be made as needed to ensure consistent reliability.
Sep 24, 08:53 EDT

Update - Recent changes have led to noticeable improvements in response times. Overall performance has stabilized. We will continue to monitor for outliers and edge cases that may still be impacted. Further adjustments will be made as needed to ensure consistent reliability.
Sep 23, 16:02 EDT

Update - We’ve implemented several changes aimed at improving response times. While early results show some improvement, system performance is still not where it needs to be. Our team is continuing to investigate and optimize. We continue to monitor closely and making further adjustments as needed.
Sep 23, 13:07 EDT

Monitoring - We have implemented some performance improvements that appear to have the impact we were hoping for. We will monitor overnight and into tomorrow to ensure everything is still working well.
Sep 22, 21:42 EDT

Update - We have resolved a number of performance issues, and performance is getting better. However, the team will continue to work around the clock to continue to improve things. We'll provide an update as soon as more information becomes available.
Sep 22, 18:21 EDT

Update - We are continuing to resolve the performance issues. We'll provide an update as soon as more information becomes available.
Sep 22, 11:47 EDT

Identified - We are experiencing some performance issues with Cash Application. We've determined the inefficient database activity which is impacting Cash Application. We're working to improve performance. We'll provide an update as soon as more information becomes available.
Sep 22, 08:25 EDT