Versapay Status

All Systems Operational

About This Site

Welcome to Versapay's Statuspage!

We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.

Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.

Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!

ERP Payments for NetSuite Operational

Product Operational

Customer Portal Operational

eCommerce Operational

NetSuite Hosted Payment Pages Operational

ERP Payments for Microsoft Dynamics Operational

Product Operational

Customer Portal Operational

eCommerce Operational

ERP Payments for Sage Intacct Operational

Product Operational

Customer Portal Operational

eCommerce Operational

Collaborative AR (formerly ARC) Operational

Platform Operational

Mobile Customer Portal Operational

Invoice Print & Mail Operational

Single Sign-On Operational

Payment Services Operational

Support Portal Operational

Cash Application (formerly DadePay) Operational

Platform Operational

Mobile AR Operational

Mobile PayNow Operational

Remote Capture Operational

Single Sign-On Operational

Support Portal Operational

Connectors Operational

ERP Connector for NetSuite Operational

ERP Connector for Microsoft Dynamics 365 Operational

ERP Connector for Sage Intacct Operational

ERP Connector for MRI Operational

General ERP Connectors Operational

Cash Application Connector Operational

AP Portal Connector Operational

Payments Operational

Versapay Payment Gateway (TPro4) Operational

TPro3 Payment Gateway Operational

Third-Party Payment Gateways & Processors Operational

PayPort Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 29, 2026

No incidents reported today.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

FIS batch settlement issues

Resolved - This incident has been resolved.
Jan 20, 08:48 EST

Monitoring - The issue impacting FIS batch settlement processing, causing some ACH transactions to appear as rejected or returned, has been resolved. All impacted payments should now appear correctly.
Jan 19, 16:21 EST

Update - We have isolated the issue to a small set of transactions. This list of transactions did complete correctly, but due to an error from FIS, they will show up as rejected. Over the next few days, we will be working with our clients to resolve each issue.
Jan 16, 17:33 EST

Update - We’ve determined that the issue is due to a single batch processing file, which is impacting settlement batch processing for a limited subset of partners and clients. Some users may see ACH transactions appear as rejected or returned. We’re working closely with the affected partner(s) to remediate the issue and restore normal processing.

We’ll provide an update as soon as more information becomes available.
Jan 16, 12:14 EST

Identified - We have identified that the issue is limited to a single batch processing file impacting a specific subset of partners and clients. Our teams are actively working with the affected partner(s) to resolve the issue and ensure normal processing resumes.
We will continue to monitor the situation closely and provide further updates as needed.
Jan 16, 12:12 EST

Investigating - We are aware of an issue impacting FIS batch settlement processing, which may cause some ACH transactions to appear as rejected or returned. Our teams are actively working with FIS to identify the issue and prevent any incorrect transaction outcomes.

We will share additional updates and guidance shortly.
Jan 16, 10:05 EST

Jan 19, 2026

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

Jan 15, 2026

No incidents reported.