Versapay Status

Investigating Intacct import issue with C-AR

Identified - We’re experiencing an issue with being able to import data into C-AR from Intacct. We'll provide an update as soon as more information becomes available.
May 12, 2026 - 15:10 EDT

About This Site

Welcome to Versapay's Statuspage!

We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.

Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.

Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!

ERP Payments for NetSuite Operational

Product Operational

Customer Portal Operational

eCommerce Operational

NetSuite Hosted Payment Pages Operational

ERP Payments for Microsoft Dynamics Operational

Product Operational

Customer Portal Operational

eCommerce Operational

ERP Payments for Sage Intacct Degraded Performance

Product Degraded Performance

Customer Portal Operational

eCommerce Operational

Collaborative AR (formerly ARC) Operational

Platform Operational

Mobile Customer Portal Operational

Invoice Print & Mail Operational

Single Sign-On Operational

Payment Services Operational

Support Portal Operational

Cash Application (formerly DadePay) Operational

Platform Operational

Mobile AR Operational

Mobile PayNow Operational

Remote Capture Operational

Single Sign-On Operational

Support Portal Operational

Connectors Operational

ERP Connector for NetSuite Operational

ERP Connector for Microsoft Dynamics 365 Operational

ERP Connector for Sage Intacct Operational

ERP Connector for MRI Operational

General ERP Connectors Operational

Cash Application Connector Operational

AP Portal Connector Operational

Payments Operational

Versapay Payment Gateway (TPro4) Operational

TPro3 Payment Gateway Operational

Third-Party Payment Gateways & Processors Operational

PayPort Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2026

No incidents reported today.

May 12, 2026

Unresolved incident: Investigating Intacct import issue with C-AR.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

Collaborative AR - Monthly Statement PDF Attachment Issues

Resolved - We have regenerated all outstanding Statements and distributed them appropriately. Thank you for your patience and understanding.
May 6, 12:29 EDT

Monitoring - We have identified the cause of the missing attachments, and have applied a fix for it. We are working on regenerating statement emails with the appropriate attachments for affected clients, and have been in touch directly to coordinate.
May 5, 18:35 EDT

Investigating - We're investigating an issue that caused some monthly statement emails to be sent without their PDF attachments. Our team is working to regenerate and resend the missing statements. We'll share an update once timing is confirmed.
May 4, 16:00 EDT

May 5, 2026

May 4, 2026

Investigating Performance issue with Integrations (formerly only NetSuite Integrations)

Resolved - This incident has been resolved.
May 4, 10:42 EDT

Update - We are continuing to work on a fix for this issue.
May 1, 12:18 EDT

Update - We’re experiencing a performance issue with Integrations related to end of month / start of month activities. We'll provide an update as soon as more information becomes available.
May 1, 11:18 EDT

Identified - We’re experiencing a performance issue with Netsuite Integrations related to end of month activities. We'll provide an update as soon as more information becomes available.
Apr 30, 11:49 EDT

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Investigating outage with CashApplication

Resolved - This incident has been resolved.
May 1, 11:17 EDT

Update - We have deployed a fix to the login issues that some CashApplication users were experiencing. Users should now be able to log in and interact with the system as expected. Our teams are closely monitoring for recurrence.
Apr 27, 11:42 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 11:40 EDT

Identified - We’re experiencing a potential issue with CashApplication affecting a subset of clients. We'll provide an update as soon as more information becomes available.
Apr 27, 09:22 EDT

Apr 30, 2026

Apr 29, 2026

No incidents reported.