Resolved
Cloudflare has indicated that the issue is resolved. We see full resolution from the Versapay side as well. We appreciate your patience.
Posted Nov 18, 2025 - 16:01 EST
Update
We have observed resolution of the remaining MRI connector issues, and see full restoration of service across the Versapay platform. We will continue to monitor. We appreciate your patience and will advise once Cloudflare has closed the incident from their side.
Posted Nov 18, 2025 - 13:07 EST
Update
Cloudflare is reporting that the issue is resolved from their perspective, and have advised it is back to business as usual. Versapay has also observed resolution for most issues, although we are aware of an issue with ERP Connectors for MRI due to MRI availability during this same outage and incremental backoff related to connection failures. We expect those issues to resolve shortly as syncs pick back up.
Posted Nov 18, 2025 - 12:55 EST
Monitoring
Versapay products and services were experiencing intermittent disruptions due to a widespread Cloudflare outage which now appears to be resolved. Our team is actively monitoring the situation for full resolution. We appreciate your patience and will provide updates as soon as more information becomes available.
Cloudflare status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Posted Nov 18, 2025 - 10:03 EST
Update
Cloudflare is continuing to work on a fix for the issue, with some services reporting recovery at this time. We are continuing to monitor, and will advise when we are confident services are fully recovered.
Posted Nov 18, 2025 - 09:36 EST
Update
Cloudflare has reported that they identified the issue and are working on resolving services. We continue to observe intermittent disruptions to our services, and will update when we have more information to share.
Posted Nov 18, 2025 - 08:52 EST
Update
Cloudflare is continuing to investigate the issue and has no further updates at this time. We are still observing intermittent failures on impacted services, and will advise when there is any update.
Posted Nov 18, 2025 - 08:09 EST
Identified
Versapay products and services are currently experiencing intermittent disruptions due to a widespread Cloudflare outage. Our team is actively monitoring the situation and working closely with Cloudflare to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
Cloudflare status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Posted Nov 18, 2025 - 07:30 EST
This incident affected: Collaborative AR (formerly ARC) (Platform, Mobile Customer Portal, Invoice Print & Mail, Single Sign-On, Payment Services, Support Portal), Cash Application (formerly DadePay) (Platform, Mobile AR, Mobile PayNow, Remote Capture, Single Sign-On, Support Portal), ERP Payments for NetSuite (Product, Customer Portal, eCommerce, NetSuite Hosted Payment Pages), ERP Payments for Microsoft Dynamics (Product, Customer Portal, eCommerce), ERP Payments for Sage Intacct (Product, Customer Portal, eCommerce), Connectors (ERP Connector for NetSuite, ERP Connector for Microsoft Dynamics 365, ERP Connector for Sage Intacct, ERP Connector for MRI, General ERP Connectors, Cash Application Connector, AP Portal Connector), and Payments (Versapay Payment Gateway (TPro4), TPro3 Payment Gateway, Third-Party Payment Gateways & Processors, PayPort).