All Systems Operational

About This Site

Welcome to Versapay's Statuspage!

We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.

Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.

Questions and/or Comments? Please reach out to us by visiting our Versapay Support Page. We look forward to hearing from you!

ERP Payments for NetSuite Operational
Embedded Payments Operational
NetSuite Hosted Payment Pages Operational
ERP Payments for Microsoft Dynamics Operational
Embedded Payments Operational
ERP Payments for Sage Intacct Operational
Embedded Payments Operational
Collaborative AR (formerly ARC) Operational
Platform Operational
Payment Services Operational
Support Portal Operational
Cash Application (formerly DadePay) Operational
Platform Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Resolved - The Delayed/Mismatched Search Results issue has been resolved.

We apologize for any inconvenience this has caused. If you have any questions, please contact us at [email protected].

Sep 29, 17:50 EDT
Monitoring - We've deployed a fix that addresses the delayed/mismatch of data shown in the Collaborative AR portal. Users should now see their actions (paying an invoice, posting an invoice, editing a customer's address, etc.) being completed and reflected in the portal view. Our teams are closely monitoring to ensure this continues to perform as expected.
Sep 29, 13:50 EDT
Identified - We've identified an issue with our Collaborative AR platform where user actions (pays an invoice, posts an invoice, edits a customer's address, etc.) may not appear as completed in the portal's user interface. These actions were completed in our Collaborative AR backend; however, the changes are not being reflected in the portal view. We apologize for any inconvenience. We'll provide an update as soon as more information becomes available.
Sep 29, 13:33 EDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:00 EDT
Scheduled - Our Engineering Team will be conducting upgrades to our infrastructure on Tuesday, September 19th, 2023, from 8 PM to 10 PM Eastern.

We do not anticipate any downtime or impact on clients. However, should you experience any service disruptions, please promptly contact our Customer Care Team by emailing [email protected]. We aim to address any concerns as quickly as possible.

Sep 19, 10:36 EDT
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.