Identified - We have identified a connectivity issue for our Collaborative AR and Cash Application clients with legacy TLS Certificate Authority configurations using our APIs. This includes clients who use Versapoint.
As a result, you may be receiving an error when connecting to Versapay.
For clients using Versapoint that are affected, our support team will contact you to update the certificate file and resolve the issue.
For any clients managing their own API integrations (e.g., Java program), please see this blog post for more information on the issue.
If you have any questions, please contact our Customer Care team at 866-999-8729, Monday- Friday, 8:00 am to 11:00 pm EST, or visit our Contact Us support page online.
Apr 17, 2024 - 18:04 EDT
As a result, you may be receiving an error when connecting to Versapay.
For clients using Versapoint that are affected, our support team will contact you to update the certificate file and resolve the issue.
For any clients managing their own API integrations (e.g., Java program), please see this blog post for more information on the issue.
If you have any questions, please contact our Customer Care team at 866-999-8729, Monday- Friday, 8:00 am to 11:00 pm EST, or visit our Contact Us support page online.
Apr 17, 2024 - 18:04 EDT
About This Site
Welcome to Versapay's Statuspage!
We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.
Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.
Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!
ERP Payments for NetSuite
Operational
Product
?
Operational
Customer Portal
?
Operational
eCommerce
?
Operational
NetSuite Hosted Payment Pages
Operational
ERP Payments for Microsoft Dynamics
Operational
Product
?
Operational
Customer Portal
?
Operational
eCommerce
?
Operational
ERP Payments for Sage Intacct
Operational
Product
?
Operational
Customer Portal
?
Operational
eCommerce
?
Operational
Collaborative AR (formerly ARC)
Degraded Performance
Platform
?
Degraded Performance
Mobile Customer Portal
?
Operational
Invoice Print & Mail
?
Operational
Single Sign-On
?
Operational
Payment Services
Operational
Support Portal
Operational
Cash Application (formerly DadePay)
Degraded Performance
Platform
?
Degraded Performance
Mobile AR
?
Operational
Mobile PayNow
?
Operational
Remote Capture
?
Operational
Single Sign-On
?
Operational
Support Portal
Operational
Connectors
Operational
ERP Connector for NetSuite
?
Operational
ERP Connector for Microsoft Dynamics 365
?
Operational
ERP Connector for Sage Intacct
?
Operational
ERP Connector for MRI
?
Operational
General ERP Connectors
?
Operational
Cash Application Connector
?
Operational
AP Portal Connector
?
Operational
Payments
Operational
Versapay Payment Gateway (TPro4)
?
Operational
TPro3 Payment Gateway
?
Operational
Third-Party Payment Gateways & Processors
Operational
PayPort
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance