All Systems Operational

About This Site

Welcome to Versapay's Statuspage!

We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.

Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.

Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!

ERP Payments for NetSuite Operational
Product ? Operational
Customer Portal ? Operational
eCommerce ? Operational
NetSuite Hosted Payment Pages Operational
ERP Payments for Microsoft Dynamics Operational
Product ? Operational
Customer Portal ? Operational
eCommerce ? Operational
ERP Payments for Sage Intacct Operational
Product ? Operational
Customer Portal ? Operational
eCommerce ? Operational
Collaborative AR (formerly ARC) Operational
Platform ? Operational
Mobile Customer Portal ? Operational
Invoice Print & Mail ? Operational
Single Sign-On ? Operational
Payment Services Operational
Support Portal Operational
Cash Application (formerly DadePay) Operational
Platform ? Operational
Mobile AR ? Operational
Mobile PayNow ? Operational
Remote Capture ? Operational
Single Sign-On ? Operational
Support Portal Operational
Connectors Operational
ERP Connector for NetSuite ? Operational
ERP Connector for Microsoft Dynamics 365 ? Operational
ERP Connector for Sage Intacct ? Operational
ERP Connector for MRI ? Operational
General ERP Connectors ? Operational
Cash Application Connector ? Operational
AP Portal Connector ? Operational
Payments Operational
Versapay Payment Gateway (TPro4) ? Operational
TPro3 Payment Gateway ? Operational
Third-Party Payment Gateways & Processors Operational
PayPort ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
TPRO3 Gateway Service Disruption
Resolved - This incident has been resolved.
Jun 18, 14:42 EDT
Monitoring - The issue affecting the TPRO3 Gateway has been resolved, and card-present transactions are now processing normally. We will continue to monitor the system to ensure stability.
Thank you for your patience and understanding during this incident.
Jun 18, 13:28 EDT
Investigating - We are currently experiencing an issue with the TPRO3 Gateway, which is impacting the ability to process card-present transactions.
Our team is actively investigating and working to resolve the problem as quickly as possible.
We will share updates here as soon as more information becomes available. Thank you for your patience.
Jun 18, 12:00 EDT
Increasing cache time for file shares in Cash Application
Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 17, 19:07 EDT
Jun 17, 2025
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Investigating Intermittent Problem with PDF & Image Loading on Cash Application
Resolved - Around 15:30 ET, the problem was resolved. We apologize for any inconvenience this caused. Though the original issue was resolved not too long after we sent out the original status update, it took until 15:30 ET for the system to resolve all outstanding processing. We now expect things to remain stable.
Jun 13, 16:41 EDT
Identified - We have identified the issue, but is requiring us to restart portions of the Cash Application. This means you will experience small periods of downtime. We are doing everything we can to minimize the impact.
Jun 13, 13:26 EDT
Investigating - We’re experiencing a potential issue with Cash Application not being able to load some PDFs and some images. We'll provide an update as soon as more information becomes available.
Jun 13, 11:46 EDT
Google Cloud Service Disruption
Resolved - This incident has been resolved.
Jun 13, 13:30 EDT
Monitoring - We are currently monitoring a widespread disruption affecting multiple Google services. Reports began around 2:00 PM PT, with users experiencing complete service outages across Google Cloud and related platforms. This may impact the performance of some product pages that rely on reCAPTCHA, Cloudflare, and Clover Gateway functionality.
Jun 12, 15:14 EDT
Jun 12, 2025
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

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