All Systems Operational

About This Site

Welcome to Versapay's Statuspage!

We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.

Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.

Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!

ERP Payments for NetSuite Operational
Product ? Operational
Customer Portal ? Operational
eCommerce ? Operational
NetSuite Hosted Payment Pages Operational
ERP Payments for Microsoft Dynamics Operational
Product ? Operational
Customer Portal ? Operational
eCommerce ? Operational
ERP Payments for Sage Intacct Operational
Product ? Operational
Customer Portal ? Operational
eCommerce ? Operational
Collaborative AR (formerly ARC) Operational
Platform ? Operational
Mobile Customer Portal ? Operational
Invoice Print & Mail ? Operational
Single Sign-On ? Operational
Payment Services Operational
Support Portal Operational
Cash Application (formerly DadePay) Operational
Platform ? Operational
Mobile AR ? Operational
Mobile PayNow ? Operational
Remote Capture ? Operational
Single Sign-On ? Operational
Support Portal Operational
Connectors Operational
ERP Connector for NetSuite ? Operational
ERP Connector for Microsoft Dynamics 365 ? Operational
ERP Connector for Sage Intacct ? Operational
ERP Connector for MRI ? Operational
General ERP Connectors ? Operational
Cash Application Connector ? Operational
AP Portal Connector ? Operational
Payments Operational
Versapay Payment Gateway (TPro4) ? Operational
TPro3 Payment Gateway ? Operational
Third-Party Payment Gateways & Processors Operational
PayPort ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024
Resolved - Cash Application mobile AR and mobile PayNow are fully operational, and the issue has been fully resolved.
Jun 3, 10:13 EDT
Monitoring - We've deployed a fix to resolve the issues with mobile AR and mobile PayNow for Cash Application. At this time services are back up and running. We'll continue to monitor the situation to ensure this issue does not recur. Thank you for your understanding and patience.
Jun 3, 09:53 EDT
Identified - We're currently experiencing an issue with mobile AR and mobile PayNow apps for Cash Application. Our team is actively working on a fix. We will provide an update once the fix is deployed. Thank you for your patience.
Jun 3, 09:32 EDT
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024
Resolved - The ChargeLogic Portal is operating as expected, and the issue has been fully resolved.
May 29, 15:48 EDT
Monitoring - We experienced a service disruption on our ChargeLogic Portal on May 28, 2024, from 1:28 PM to 2:01 PM Eastern. During this period, the following issues may have occurred:

- Payment timeouts or error responses on your websites
- Inability to process transactions through your ERP (if using our tokenization service)
- Inaccessibility of Click-to-Pay invoices or the Customer Portal
- Failure to process gift cards

The issue has been identified and resolved by our engineering team. We're continuing to monitor our services to ensure they behave as expected. We apologize for any inconvenience this may have caused and appreciate your understanding and patience.

May 28, 15:25 EDT