We’re pleased to confirm that the issue affecting some NetSuite connector customers has been fully resolved. Thank you for your patience throughout this process.
If you have any questions or continue to experience any issues, please reach out to our support team.
Posted Oct 15, 2024 - 13:24 EDT
Monitoring
We’re happy to report that the issue previously affecting some NetSuite connector customers has been resolved. We will continue to monitor the situation to ensure ongoing stability.
Thank you for your patience, and we will provide further updates if necessary.
Posted Oct 13, 2024 - 10:56 EDT
Identified
We are continuing to investigate the issue affecting some NetSuite connector customers. This has been identified as a defect by NetSuite.
NetSuite has assigned a critical priority to this issue, and their engineering team is working on a resolution.
We will keep you updated as more information becomes available. Thank you for your continued patience.
Posted Oct 11, 2024 - 13:32 EDT
Investigating
We are aware of an issue affecting some NetSuite connector clients. Our team is actively investigating this and working closely with NetSuite to resolve the problem as quickly as possible.
We will provide updates as soon as more information becomes available. Thank you for your patience.
Posted Oct 11, 2024 - 12:06 EDT
This incident affected: ERP Payments for NetSuite (Product) and Connectors (ERP Connector for NetSuite).